Privacy Policy
At Exploring Andaman, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, submit inquiries, or book travel services with us.
1. Information We Collect
We may collect personal information such as your name, phone number, email address, travel preferences, identification details (where required), and payment-related information when you submit an inquiry, make a booking, or communicate with us.
2. Use of Collected Information
The information collected is used strictly for providing travel services, processing bookings, responding to inquiries, improving our services, and sharing important travel-related updates. We do not sell, trade, or rent personal information to third parties.
3. Payment Information
Payment transactions are processed through secure third-party payment gateways. Exploring Andaman does not store sensitive payment information such as credit/debit card numbers or CVV details on its servers.
4. Sharing of Information
Personal information may be shared only with trusted third-party service providers such as hotels, ferry operators, transport partners, and activity vendors for the purpose of fulfilling your travel arrangements. Such sharing is limited and done on a need-to-know basis.
5. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings; however, some features of the website may not function optimally.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no method of transmission over the internet is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites. Exploring Andaman is not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of third-party sites before sharing personal information.
8. User Rights
You have the right to access, update, or request deletion of your personal information shared with us, subject to legal and operational requirements. Requests can be made by contacting Exploring Andaman through our official communication channels.
9. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
10. Policy Updates
Exploring Andaman reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon being posted on our website.
11. Consent
By using our website or booking services with Exploring Andaman, you consent to the collection and use of your personal information as described in this Privacy Policy.